Our Privacy Policy

This privacy notice tells you about the information we collect from you when you sign up to receive our regular newsletter via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are SERVICEBRAND GLOBAL Ltd. Our address is 131 Eglinton Hill, London SE18 3NT. You can contact us by post at the above address, by email at alan@servicebrandglobal.com  or by telephone on +44 (0)7875200666.

Any enquiries about our use of your personal data should be addressed to the contact details above.

What personal data do we collect?

When you register to find out about how the SERVICEBRAND approach and the award-winning 31Practices® helps organizations, we ask you for your name, email address and telephone number.

Why do we collect this information?

We will use your information to send you our newsletter, which contains thought leadership and information about our services.

We ask for your consent to do this, and we will only send you our newsletter for as long as you continue to consent.

What do we do with your information?

Your information is stored in our database and is not shared with any third parties. It is not sent outside of the UK. We will not use the information to make any automated decisions that might affect you.

How long do we keep your information for?

Your information is kept for as long as you continue to consent to receive our newsletter.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. 

You can also ask for it to be erased and you can ask for us to give you a copy of the information.

You can also ask us to stop using your information – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the bottom of any newsletter, or by emailing, writing or telephoning us using the contact details above.

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at https://ico.org.uk/concerns.