Synchronicity and closing circles

Long haul flights provide the opportunity for thinking time, sometimes even more than anticipated – thanks to BA for a cancelled flight.  I am on my way to New York to attend the Second Global Conference on Creating Value and give a talk about how values add value.  The talk is in the context of […]

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The impact of values

“You must get involved to have an impact. No one is impressed with the won-lost record of the referee.” Napoleon Hilli “To make a difference”…. How often do you hear this answer when people are asked what they want to achieve in their lives (at work, for their community or at an individual level)? To […]

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Chapter 2017 – personally and at work

As we are entering the final quarter of the calendar year, you might like to take a moment to reflect on the fact that we are all writing Chapter 2017 for our personal lives and for our work/role/job… every day. We hold the pen. And at the end of 31 December 2017, there will be […]

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The Values Economy

We are living in extraordinary times – volatile, uncertain, complex, ambiguous.  The pace of change will never be this slow again. In the service sector, many traditional approaches are no longer relevant and there is a new business agenda emerging. The landscape of Brand Identity, Employee Engagement and Customer Experience is changing… all at the same […]

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Make a date with your Values

Whilst visiting New York to spend time with a client for their annual 31Practices review, I took the opportunity to visit the Brooklyn Tabernacle for a Sunday morning service. Not everybody who attended was religious but the attendance of about 3000 reminded me of the power of bringing together people with a similar mindset and […]

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